Research finds that the single most important positive leadership
factor in organisations is whether the leader shows genuine
concern for their staff. This has been found to be the leadership
factor most strongly associated with staff motivation, commitment,
satisfaction and reduced stress. In turn, these outcomes have been
demonstrated as being linked to significantly increased
organisational productivity and performance.
In practice, this describes a manager displaying individual-focused
behaviours and attitudes such as showing genuine interest in staff
as individuals, trying to see the world through their eyes, showing
that they value their contribution, developing their strengths through
coaching and mentoring, and having positive expectations of what
their staff can achieve.
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